MDs Ozzie Opals UK – Frequently Asked Questions

 

Welcome to the magical world of MDs Ozzie Opals UK, where every stone tells a story and every customer is part of the adventure. Whether you're chasing rainbows or building your collection, we’ve got answers to your burning questions.

 

About Our Opals

 

Q: What makes MDs Ozzie Opals UK different from other opal sellers?  

A: We’re not just sellers—we’re storytellers. Our opals are hand-selected for brilliance, character, and rarity. From fiery doublets to glowing UV kits, each piece is backed by our commitment to quality, innovation, and community.

 

Q: Are your opals ethically sourced?  

A: Absolutely. We work directly with trusted miners and suppliers in Australia to ensure every opal is responsibly sourced and authentically graded.

 

Q: How do I join a live auction?  

A: Follow us on Instagram and TikTok for announcements. Auctions are hosted live with real-time bidding, moderator commentary, and surprise bonuses for subscribers.

 

Orders, Shipping & Returns

 

Q: Do you ship internationally?  

A: Yes! We ship worldwide with tracked delivery. UK orders typically arrive within 3–5 business days.

 

Q: What’s your return policy?  

A: We offer a 14-day return window for unused items. If your opal isn’t what you expected, we’ll work with you to make it right.

 

Q: Can I request a custom order?  

A: Absolutely. Reach out via DM or email with your vision—we love collaborating on bespoke pieces.